Cancellation Policy

At Gold Coast Boat Charters, we understand that plans may sometimes change. Our cancellation policy is designed to be as fair as possible to both our clients and our business.

Cancellations more than 14 days before the charter: For cancellations made more than 14 days before your scheduled charter, we will provide a full refund.

Cancellations within 14 days of the charter: Due to the preparations and potential loss of booking opportunity, we do not offer refunds for cancellations made within 14 days of the scheduled charter.

Please note that this cancellation policy is part of our terms and conditions. By booking a charter with us, you are agreeing to this policy. We recommend that our clients obtain appropriate travel insurance to protect against unforeseen circumstances that may result in a cancellation.

In the event that Gold Coast Boat Charters must cancel a charter due to severe weather or other circumstances beyond our control, we will make every effort to reschedule. If rescheduling is not possible, a full refund will be provided.

Please do not hesitate to contact us if you have any questions about our cancellation policy.